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TBS Group works as an outsourcing management partner for all technology equipment, offering services to hospitals and public and private social and healthcare facilities.
TBS Group services can be supplied both individually and as part of an integrated service, thus offering extreme flexibility according to customer needs
The distinguishing assets:
- Assessment centre for the biomedical technologies with a web portal
- Two calibration centres and workshops for surgical instruments and mechanical devices
- Call escalation with involvement of European specialists
- Equipment database and web-based book library shared with customers
- Web-based system at Group-level for management of orders and spare parts
- Eight workshops dedicated to rigid and flexible endoscopy
Decades of work, including maintenance, consultancy, management and organization activities carried out within hundreds of hospitals and social and healthcare facilities throughout Europe have allowed the company to gain multi-disciplinary skills and experience in all technology sectors of the healthcare.
The innovative model proposed by TBS Group allows for:
- a substantial reduction in downtimes: on average, 70% of requests are resolved within 48 hours of a call;
- a noticeable cost reduction related to the maintenance and management of biomedical technologies and a strong expense restructuring, offering a wide range of high value added, integrated services:
- inventory management (bar codes, RFID systems)
- call centre and help desk for healthcare personnel
- computerized management of biomedical
- specialized consultancy
- Health Technology Assessment
- IT integration
- Risk Management
- training and further update
- the management and administration of all technology equipment in full compliance with accreditation, certification and safety standards
- a guaranteed quality of services (regular calibration and functional testing)
- a single person to be responsible for the management of all technology equipment
The technical expertise of TBS Group, and thus the quality of the integrated Clinical Engineering services it provides, is guaranteed through its skills, the experience of its engineers and technicians, its operational structure, technological platform and international agreements with leading producers for the procurement of spare parts and consumables.
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